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Quality Assurance

We have earned a reputation for delivering the best possible care services. But we’re not stopping there. We are always looking for new ways to improve the services we offer.

That’s why we carry out detailed service reviews, regularly talk with our staff and, above all, ensure that we listen to the people who matter most – our customers and families.

We also conduct annual visits by a supervisor or a manager to all customers so that we can hear about your experiences and suggestions first hand.

Care Wey holds the coveted ISO 9002 quality assurance award.